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Privacy & Cookies Policy

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1. Introduction

At VALERIA SPADE LTD, protecting your data is a top priority. This Privacy & Cookies Policy explains how we collect, use, and safeguard your personal and business information.

 

2. Information We Collect

  • Personal Information: Name, email, phone number, shipping/billing address, payment info.

  • Business Information: Company name, VAT number, registration number, and contact person.

  • Usage Data: IP address, device type, browser type, browsing behavior, page visits, time spent on site.

  • Cookies & Tracking: We use cookies for analytics, personalization, and functionality.

 

3. How We Use Your Information

  • Process and fulfill orders.

  • Provide customer support, shipping updates, and invoices.

  • Improve website functionality, products, and services.

  • Offer tailored promotions, updates, and marketing communications.

  • Comply with legal obligations and tax requirements.

 

4. Cookies

  • Functional Cookies: Ensure the website works properly (shopping cart, login).

  • Analytical Cookies: Help us understand visitor behavior to improve the website.

  • Marketing Cookies: Track your interaction with ads or promotions.

  • You can control or delete cookies via your browser settings; note some features may be affected.

 

5. Sharing Your Information

  • We do not sell personal data.

  • Shared with:

    • Logistics partners (FedEx, UPS, DHL) for shipping.

    • Payment processors for order completion.

    • Authorities if required by law (tax, customs).

  • B2B information is used solely for order fulfillment, invoicing, and account management.

 

6. Data Retention

  • Personal and business data is retained only as long as necessary to fulfill business operations, legal obligations, or customer service needs.

  • You may request deletion or export of your personal data at any time.

 

7. Security Measures

  • We use industry-standard encryption and secure storage methods.

  • Payments are processed securely via trusted partners.

  • Regular audits and monitoring protect against unauthorized access or breaches.

 

8. Your Rights (GDPR & UK Data Protection)

  • Right to access, correct, or delete personal data.

  • Right to withdraw consent for marketing communications.

  • Right to object to data processing or request restrictions.

  • Right to lodge complaints with local data protection authorities.

 

9. International Data Transfers

  • Data may be stored or processed outside your country, including EU/UK servers or logistics partners.

  • We ensure adequate protections under GDPR or UK Data Protection regulations.

 

10. Children & Minors

  • Our website and products are intended for adults only.

  • We do not knowingly collect personal data from individuals under 18 years.

 

11. Updates to Policy

  • We may update this Privacy & Cookies Policy at any time.

  • Updated versions will be posted on this page with the revision date.

 

12. Contact Information

Questions, concerns, or requests regarding your data:
Email: b2b@spadelogistics.com

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